If for some reason you are not happy with your purchase, we honour a 30 day return policy for unworn, undamaged items.
Diamonds of Detroit offers a 5 year diamond guarantee complimentary with applicable purchase - a written assurance that your diamond will receive maximum protection.
We believe it is our obligation to provide you with the utmost confidence in the jewellery you have selected.
Diamonds of Detroit guarantees your new jewellery is of quality material and workmanship. To ensure this we offer the following:
Diamonds of Detroit will issue to you a full diamond jewellery appraisal. Your appraisal will be performed by a certified gemologist.
Diamonds of Detroit will carefully clean and inspect your diamond jewellery every six (6) months at no charge for the lifetime of the jewellery.
For five (5) years from the date of purchase, provided you have brought your jewellery in for regular free cleaning and inspections not more than six (6) months apart, Diamonds of Detroit will provide necessary adjustments or repairs revealed by such examinations. Damage due to abuse, alteration or work performed by other jewellers cancels any obligation of the warranty.
Diamonds of Detroit will do your first ring sizing at no charge.
Diamonds of Detroit will Re-Rhodium your diamond ring at no charge once with in the first three (3) years from the date of purchase.
Your Diamonds of Detroit Guarantee Registration Certificate gives you a documented record of your ring purchase for your reference in the event of loss, theft or damage
If you are not completely satisfied with your purchase within 30 days from date of purchase, Diamonds of Detroit will refund your money.
Your diamond engagement ring can be exchanged at any time within ten years of date of purchase, with its full retail value at time of exchange, applied toward another Diamonds of Detroit diamond ring of double original value. Provided none of the original diamonds are damaged or missing.
To exchange for another Diamonds of Detroit diamond ring simply submit this certificate, together with your present ring.